RETURN & EXCHANGE POLICY

Returns and exchanges are accepted within 14 days of receiving your order.

In case of a manufacturing defect, all shipping costs will be covered by Reference.

Ordering multiple sizes of the same item and returning unwanted sizes is not permitted. Please select one size only.

Refunds are processed after the returned item is received and inspected. This process takes 5–7 business days.

A return or exchange fee of EGP 120 applies and is the responsibility of the customer. Original shipping fees are non-refundable.